專注於智慧 POS 平台的 iCHEF 於 2016 年初獲得 560 萬美金的 A 輪投資,從 2012 年創立至今已獲得約 710 萬美金的投資,也曾多次於國際創業競賽中榮獲冠軍 (e.g. 2014 Echelon Japan Satellite 冠軍、2013 Neo Star 創業之星 Demo Show 冠軍),在新一輪資金助益下,iCHEF 將可把智慧餐廳 POS 服務擴散至更多國家與城市。

前陣子於 TechCrunch 中看到有關 The Restaurant OS 的資料,我才了解到經營一家具有規模性的餐廳背後是需要多種軟硬體的科技在背後支持,除了像是 POS (Point of sale) 系統之外,在物流、倉儲、招募與顧客回饋上都是有相對應的科技公司提供餐飲業者更好的解決方案 ,以下參考 TechCrunch 上的資料將 Restaurant OS ecosystem 分成三大類,並利用一些閒暇時間彙整各公司指標性的數據提供給讀者們。

 

Diner experiences and front of house

Established / USD Million

Company Area Establish year Fundraised Valuation GMV / Revenue Available countries Headcount
Opentable discovery & marketing / reservations diner CRM & loyalty / feedback & communication / diner analytics 1998 48 2,600 190 US 1,000
WORDPRESS website & mobile 2003 191 1,160 45 (2012) 500
Squarespace website & mobile 2004 79 561 (2014) 100 550
Google discovery & marketing / feedback & communication 1998 82,500 74,540 53,600
TimeOut discovery & marketing 1968 13,000 37.5 (28.5 million pounds) 251 – 500
Yelp discovery & marketing / reservations / diner CRM & loyalty / feedback & communication 2004 56 2,050 550 US 36
fishbowl diner CRM & loyalty 2000 19 15 US 120
Square point of sale system / payment procssing 2009 591 2,907 1,222 US /

Canada / JP

501-1000
POSERA point of sale system 1999 10 9 Europe / UK / US / Canada
squirrel systems point of sale system 1984 23.9 (canada) United States / Canada / Asia / Australia / New Zealand / Europe 51-200
Ziosk pay at the table / mobile payments 2007 100 13 US 51-200
ElaCarte pay at the table / mobile payments 2008 53 9 US 40+
Heartland payment procssing 1997 122 2,400 US 4,272
FirstData payment procssing 1971 3,500 9,580 7,810 US / Europe / Asia 23,000
vantiv payment procssing 1971 8,340 3,270 US 3,600
FACEBOOK feedback & communication 2004 2,430 323,691 16,407 12,691
EAT24 Online Ordering 2008 US 201-500
seamless Online Ordering 1999 51 62 US 300+
grubHub Online Ordering 2004 84 2,430 386 US 1,105

New Tech / USD Million

Company Area Establish year Fundraised Valuation GMV / Revenue Available countries Headcount
CARDFREE website & mobile / diner CRM & loyalty / point of sale system 2012 19 2 US 41
myCheck website & mobile / diner CRM & loyalty / point of sale system 2011 13 2 48
ChowNow website & mobile / discovery & marketing / diner CRM & loyalty / Online Ordering 2012 18 7 US 92
FOURSQUARE discovery & marketing 2009 207 27 US 140
EATER discovery & marketing
Instagram discovery & marketing 2012 58 20 251 – 500
FACEBOOK discovery & marketing 2004 2,430 323,691 16,407 12,691
RESERVE reservations / CARDFREE / point of sale system 2013 12 3 50
TABLE8 reservations / diner CRM & loyalty / point of sale system 2013 5 3 US 10
PosIQ diner CRM & loyalty 2009 3 4 US 11-50
Upserve diner CRM & loyalty / payment procssing / feedback & communication / diner analytics / diner CRM & loyalty 2009 41 10 US 73
FIVESTARS diner CRM & loyalty 2011 93 5 US 292
Wisely diner CRM & loyalty / feedback & communication 2013 4 US 11-50
belly diner CRM & loyalty 2011 25 2 US 100
venga diner CRM & loyalty / diner analytics 2010 1 US 11-50
SALIDO diner CRM & loyalty / diner analytics 2012 2 2 US 11-50
LevelUp diner CRM & loyalty 2011 45 12 US 100
Table Safe point of sale system 2010 19 US 11-50
Opentable point of sale system 1998 48 2,600 190 US 1,000
COVER point of sale system 2012 7 1 US 30
Breadcrumb payment procssing 2011 US 101 – 250
Servy feedback & communication / diner analytics 2014 1 1 US 42,379
BENBRIA feedback & communication 2007 US 11-50
sprig Online Ordering 2013 57 4 US 57
DOORDASH Online Ordering 2013 187 19 US 187
MAPLE Online Ordering 2014 29 1 US 101 – 250
caviar Online Ordering 2012 15 2 US 66
UBEREATS Online Ordering 2014 1 US
PeachWorks diner analytics 2005 4 1 US 11-50
Euclid diner analytics 2010 44 2 US 11-50

Kitchen and back of house

Established / USD Million

Company Area Establish year Fundraised Valuation GMV / Revenue Available countries Headcount
CRUNCHTIME Inventory 1995 1 US 80
temperature lert sensors & equipment 2005 5 US
FOOD RUNNERS waste management 1987 5 10 US 42,379

New Tech / USD Million

Company Area Establish year Fundraised Valuation GMV / Revenue Available countries Headcount
BISTROBOT Food Creation % Automation US
teaBOT Food Creation % Automation 2013 1 US 42,379
CASABOTS Food Creation % Automation 2014 US 42,379
Sourcery Sourcing & Ordering 2012 6 1 US 20
BlueCart Sourcing & Ordering 2014 4 US 11-50
ORDERLY Sourcing & Ordering / Inventory 2013 4 1 US 11-50
Plate iQ Sourcing & Ordering 2014 1 US 11-50
DINE MARKET Sourcing & Ordering 2011 0 4 US 11-50
PeachWorks Prep & Task Lists / Inventory / Kitchen & Predictive Analytics / Restaruant BI 2005 4 1 US 11-50
Squadle Prep & Task Lists / Sensors & Equipment / Kitchen & Predictive Analytics 2013 1 1 US 42,379
SALIDO Inventory / Restaruant BI 2012 2 2 US 11-50
acaia Sensors & Equipment 2013 4 US 11-50
HotSchedules Sensors & Equipment 1999 20 15 US 501-1000
COPIA waste management 2015 0 US 11-50
compology waste management 2012 7 US 11-50
SPOILER ALERT waste management 2015 US 42,379
venga Restaruant BI 2010 1 US 11-50
Upserve Restaruant BI 2009 41 10 US 73
onfleet Fleet & Delivery Management 2014 2 1 US 11-50
DOORDASH Fleet & Delivery Management 2013 187 19 US 187
caviar Fleet & Delivery Management 2012 15 2 US 66
UBERRUSH Fleet & Delivery Management 2015 US 11-50
Trackin Fleet & Delivery Management 2014 0 US 42,379

Staffing and staff management

Established / USD Million

Company Area Establish year Fundraised Valuation GMV / Revenue Available countries Headcount
craigslist Hiring 1995 14 US 11 – 50
ORACLE Scheduling 1977 548 167,180 37,050 145 countries around the world 132,365
HotSchedules Scheduling / onbording & education / staff analytics 1999 20 15 US 501-1000
CRUNCHTIME Scheduling 1995 1 US 80
Square Scheduling 2009 591 2,907 1,222 US /

Canada / JP

501-1000
shiftboard Scheduling 2002 5 10 US 11-50
SUREPAYROLL hr management & pay roll 2000 1 US 201-500
ADP hr management & pay roll 1949 2 40,600 11,460 61,000
QuickBooks hr management & pay roll 2011 17 5001-10,000

New Tech / USD Million

Company Area Establish year Fundraised Valuation GMV / Revenue Available countries Headcount
PEOPLE MATTER Hiring / Scheduling / onbording & education / staff analytics 2009 63 65 US 112
Pared Hiring 2016 US 42,379
liveli Hiring 2014 2 US 42,379
Culinary Agents Hiring 2012 4 4 US 42,379
INSTAWORK Hiring 2015 US 42,379
clothbound Hiring 2014 US 42,379
POACHED Hiring 2011 2 4 US 11-50
INDUSTRY Hiring 2014 0 US 42,379
homebase Scheduling / staff analytics 2014 US
BIZIMPLY Scheduling 2011 2 1 Ireland 42,379
Revel Scheduling 2010 129 26 US 358
PeachWorks Scheduling 2005 4 1 US 11-50
SALIOD Scheduling / staff analytics 2012 2 1 US 1-50
GUSTO hr management & pay roll 2011 161 24 US 101-250
ZENEFITS hr management & pay roll 2013 584 63 US 998
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